Most Popular Questions
All Rinaldi Candle Co candles are handcrafted with 100% natural soy and coconut wax, premium fragrance oils, and cotton or wooden wicks. They’re eco-friendly, vegan, and cruelty-free — made with love and care for you and the planet.
Soy wax is a natural, renewable alternative to paraffin. It burns cleaner, longer, and evenly, producing little to no soot while releasing your favorite scents beautifully.
Our candles are made with non-toxic, phthalate-free ingredients. However, as with all candles, we recommend keeping them away from children, pets, and anything flammable — and never leaving a lit candle unattended.
Burn time depends on the size, but typically ranges from 30 to 60 hours when burned correctly. To maximize burn time, always follow our candle care tips below.
To ensure a safe and clean burn every time:
- Trim the wick to ¼ inch (6 mm) before each use.
- Let the wax melt evenly across the top during the first burn.
- Avoid burning for more than 4 hours at a time.
- Keep away from drafts, fans, and direct sunlight.
- Stop using when about ½ inch (1 cm) of wax remains.
Absolutely! We love creating custom scents, labels, or gift sets for weddings, events, or corporate gifts. Please contact us for special requests — we’ll be happy to bring your idea to life.
Orders are carefully hand-poured and packed. Processing usually takes 2–4 business days, and delivery time depends on your location. You’ll receive a tracking number once your order ships.
We want every customer to love their Rinaldi Candle Co experience.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [ email address], and we’ll gladly offer a replacement or refund.
No, unfortunately! But we think about this.
For any questions, feedback, or custom requests, you can reach us at:
📧 [ info@rinaldicandleco.com ]
Or use our Contact Us form on the website — we’ll get back to you as soon as possible.